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IT Network Architecture Specialist (5037)

Date: Aug 13, 2019

Location: Chattanooga, TN, US, 37416

Company: Volkswagen Group of America, Inc.

VW. Two letters. Endless opportunities.
Summary

Operative responsibility in incident, problem, and configuration management in an Office and Production environment.  To support the Assistant Manager of IT Support & OPS in defining, documenting, supporting and validating processes necessary to maintain a sprawling, dynamic network architecture. He / She plays a lead role in during the ramp up of the equipment to assure the correct technology for data delivery is reliably deployed and in good working order during operating hours. This individual specializes in delivering foundational system delivery from the core to the access layer ensuring a reliable foundation is maintained for all implemented systems. This individual is responsible for documenting the processes necessary to maintain such an environment and understanding the technology solutions that are used to support the execution of these business processes.  This individual works directly with ITP and business process owners (and technology users) to identify and define the right change strategy for how the technology solutions supporting these processes can facilitate and improve.  This individual is responsible for delivery and maintenance of monitoring solutions designed to provide alerts in case of priority instances and preemptive data to avoid critical instances. This individual identifies and reports on key performance indicators to assure availability of the production and office network. This position owns operative responsibility maintaining and troubleshooting the equipment and, where necessary coordinating with 3rd parties on VW’s behalf to reach a resolution.This individual also provides mentorship and work instruction training to less experienced members of the team.

Responsibilities
  • Operative responsibility in problem management (incident management, problem management) for all items impacting plant operations.
  • Create and maintain Technology Architecture documentation for transparency
  • Create Application and Hardware (System) Lifecycle Plans
  • Work with the ITP management to ensure that a multiyear lifecycle plan is created to support from 1st to 3rd level support including milestones for all known firmware/software versions or functional upgrades and sunset and successor systems.
  • Assess and Manage System Requirements and Production program fulfillment
  • Work with the ITP department to determine, the current level of performance expected and risk with current process and systems. Create with the business area requirements plans for continuous improvement of the process and systems throughout the plant.
  • Identify Automated Solutions which support business process maturity or improvement
  • Define maintenance plans for firmware/software upgrades.
Qualifications

Required

  • 5 - 10 years of professional work experience in related field. With demonstrated network management experience
  • Bachelor’s degree
  • Excellent understanding of project management principles
  • Required knowledge: TCP/IP, Routing Protocols, Wireless Controller/Security Management, Configuration management, Network Monitoring, Network cabling technologies (testers, patch cables)

Preferred

  • Extensive knowledge of data / voice networking design and implementation best practices
  • Bachelor in Computer Science/Info Technology Mgmt
  • Desired skills/knowledge: Cisco Network Hardware Configuration (Nexus family), Cisco ISE, Microsoft Windows Server, VMWare, Palo Alto Firewalls, Citrix
Scope and Magnitude


Nearest Major Market: Chattanooga

Job Segment: Architecture, Network, Firmware, Computer Science, System Administrator, Technology, Engineering

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